Start by identifying your skin type - oily, dry, sensitive, or combination - and your main skin concerns like acne,pigmentation, or dryness. Look for products with natural, dermatologist-tested ingredients that support your skin barrier and target your concern. Always read product labels, check for paraben-free and preservative-free claims, and do a patch test for safe, effective results.

Any skincare product - natural, organic, or science-based - can be used for a daily routine. The key is to choose ingredients that are soothing, gentle on the skin, and free from side effects like redness or inflammation.

Yes, face care products for acne scars and pigmentation can be effective when they include the right ingredients. Botanical extracts, tangerine peel extract, and stem cells - often supported by clinical research - help support skin renewal and reduce dark spots, acne scars, and uneven pigmentation.

The best skincare routine works in sync with your skin’s natural rhythm:

Morning: Cleanse, hydrate, and use sunscreen for glowing protection.
Afternoon: Refresh with a hydrating mist or light moisturizer.
Evening: Double cleanse and apply serums targeting acne scars or pigmentation.
Night: Repair and renew with anti-aging creams or nourishing serums.

Choosing the right skincare product can be confusing, but Oteria makes it simple. All our formulations are dermatologically tested and crafted to balance, hydrate, and protect every skin type - whether oily, dry, combination, or sensitive.

Tracking your Oteria order is quick and easy. After placing your order, you’ll receive updates via WhatsApp and email with your tracking details, allowing you to check the delivery status anytime.

For a seamless online skincare shopping experience, Oteria offers multiple secure payment options - Cash on Delivery (COD), debit card, credit card, UPI, and net banking - making every purchase safe and convenient.

Most Oteria orders are delivered within 3–7 business days across India. Remote locations may take slightly longer, but we always strive to deliver your skincare and beauty essentials as quickly as possible.

For complete details on returns and refunds, please review our Return & Refund Policy for information on eligibility, timelines, and the process.

Yes, shopping with Oteria is completely safe and secure. All payments are processed through encrypted gateways, and our website ensures a protected shopping experience - keeping your personal data and payment details fully secure.